Order Tracking

Track Your Order

Monitor your order status in real-time from submission through delivery. Search by Order ID or email address.

Track Your Order

Need help? If you can't find your order, please contact us at07016946701 (WhatsApp)or call08085494261

Understanding Order Statuses

1

Order Submitted

Your order has been successfully received and registered in our system. You'll receive a confirmation email and SMS with your order details.

2

Under Review

Our team is reviewing your order to verify all details, check product availability, and confirm your delivery location is within our service area.

3

Payment Pending

We're waiting for payment confirmation. Check your email or SMS for payment instructions using your selected payment method.

4

Processing

Payment has been verified and we're now processing your order. Your products are being prepared and packaged for delivery.

5

Delivered

Your order has been successfully delivered to your specified location. You should have received your products. Thank you for your business!

Cancelled

This order has been cancelled. Cancelled orders are typically due to customer request or inventory issues. Contact us for more information.

Stay Updated

We keep you informed every step of the way

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Email Notifications

Receive email notifications for every major order milestone: submission, under review, payment pending, processing, and delivery.

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WhatsApp & SMS Updates

Important updates are sent via SMS and WhatsApp so you never miss an update, even on the go.

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Real-Time Tracking

Log in anytime to check your order status. This page provides the most up-to-date information about your order.

Still Have Questions?

General Inquiries

For questions about your order or general inquiries, reach out to us via:

Business Hours

Monday - Saturday: 8:00 AM - 6:00 PM

Sunday: 10:00 AM - 4:00 PM

Our Locations

Kano Headquarters: No. 40 Sharada Phase 3, Kwanar Ganduje, Kano State